تیکت زدم ولی گفتند چت باکس رو غیر فعال کن غیر فعال کردم باز نشد
بعد باز فرستادم :
Hi
Do not bother
Excuse
Recently, my site and admin panel is sometimes in error
And I'm probably the error is the host and database
Photo error:
http://fanoseshab.ir/error.jpg
جواب :
Hi there,
Using a chat script normally causes this to happen on forums, can you please try to disable the chat and see how it works?
Please let us know if there is anything further we can do for you.
Best Regards
بعد فرستادم :
oh nooo
I disabled chat room .
But still the error is showing!!!
What must I do?
Until yesterday it would not have happened
please check my database
http://fanoseshab.ir/oherror.jpg
جواب :
Hi there,
What information do you have set for accessing MySQL in your script?
Please let us know if there is anything further we can do for you.
Best Regards
من:
here you are ?
اطلاعات کانفیگ رو فرستادم
do have a problem in config ?
adress: public_html/forum/inc/config.php
اونا :
Hi there,
If this is in response to an existing ticket, please view the existing ticket via View Open Tickets, open the existing ticket and add the reply to that ticket with the form provided at the bottom.
By doing so you will enable a timeline and two-way communication with records of what has been attempted, recommended and done to rectify the issue.
Please let us know if there is anything further we can do for you.
Best Regards
من :
I did modify the file manager and it happened
Is it possible to file manager first day back??
جواب:
Hi there,
If this is in response to an existing ticket, please view the existing ticket via View Open Tickets, open the existing ticket and add the reply to that ticket with the form provided at the bottom.
By doing so you will enable a timeline and two-way communication with records of what has been attempted, recommended and done to rectify the issue.
Please let us know if there is anything further we can do for you.
Best Regards
من :
I did modify the file manager and it happened
plz restor my host(file manager ) to frist day
may ??
جواب :
Hi there,
I'm sorry, what exactly do you want us to restore?
Please let us know if there is anything further we can do for you.
Best Regards
من:
restore my account host to frist day
Like after the first day
scilicet:
http://fanoseshab.ir:2082
or close my host and again active my host
and delete file manager and mysql...
and repair hosting.....
Tnx
جواب: این رو نفهمیدم چی گفت :
Hi there,
Your reply NEEDS to be added to the original ticket in order for us to assist you.
While logged into support...
- Click VIEW OPEN TICKETS
- Find your original ticket for your reply
- Click the name to open it
- Add your reply to the ticket using the form at the bottom
Please let us know if there is anything further we can do for you.
Best Regards
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